Privacy Policy

Privacy Policy

At 3S Solutions, we are committed to protecting your privacy and ensuring that your personal data is handled in a responsible and secure manner. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage with our services.

By accessing or using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Any information submitted through contact forms, email correspondence, or service inquiries

In addition, we may automatically collect certain non-personal information when you visit our website, such as IP address, browser type, device information, pages visited, and usage patterns. This data is collected to help us improve website performance and user experience.

How We Use Your Information

The information we collect may be used for the following purposes:

  • To respond to inquiries and communicate with you
  • To provide and manage our services
  • To operate, maintain, and improve our website and internal processes
  • To analyze website usage and trends
  • To ensure security, prevent fraud, and comply with legal obligations

Legal Basis for Processing (GDPR)

For users located in the European Economic Area (EEA), we process personal data under the following legal bases:

  • Your consent
  • The performance of a contract or pre-contractual obligations
  • Compliance with legal requirements
  • Our legitimate business interests, provided those interests do not override your fundamental rights and freedoms

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance functionality and analyze website traffic. Cookies allow us to understand how users interact with our website and help us improve performance.

You may choose to disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Data Sharing and Disclosure

3S Solutions does not sell, rent, or trade personal information to third parties.

We may share information with trusted third-party service providers who assist us in operating our website or delivering services, provided they agree to maintain the confidentiality and security of the information.

We may also disclose personal information when required by law, regulation, or legal process.

Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage can be guaranteed as completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights Under GDPR

If you are located in the EEA, you have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Restrict or object to data processing
  • Request data portability
  • Withdraw consent at any time

You may exercise these rights by contacting us through our website.

Your Rights Under CCPA

If you are a California resident, you have the right to:

  • Request disclosure of the personal information we collect, use, or disclose
  • Request deletion of your personal information
  • Opt out of the sale of personal information (note: we do not sell personal data)
  • Receive equal service and pricing regardless of exercising your privacy rights

Requests may be submitted by contacting us through our website. We may verify your identity before processing such requests.

Children’s Privacy

3S Solutions does not knowingly collect or solicit personal information from users who are under the applicable legal age, in accordance with applicable data protection laws. If we become aware that such information has been collected, we will take appropriate steps to delete it promptly.

Third-Party Links

Our website may contain links to third-party websites. 3S Solutions is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of any third-party websites they visit.

Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will become effective immediately upon posting.

Contact Information

If you have any questions regarding this Privacy Policy or our data practices, please contact us.